Legal notice and privacy policy

Legal notice and terms of use

In this space, the USER will be able to find all the information regarding the legal terms and conditions that define the relationships between users and us as responsible for this website. As a user, it is important that you know these terms before continuing your navigation. Jaime Rafael Pérez fernández Ceballos. As the person in charge of this website, he assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users. This website, therefore, strictly complies with the RGPD (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, on information society services and electronic commerce.

GENERAL CONDITIONS OF USE

These General Conditions regulate the use (including mere access) of the web pages, members of the superclouding.com website, superclouding.com and subdomains, including the content and services made available on them. Any person who accesses the web, superclouding.com, superclouding.com and subdomains ("User") agrees to be bound by the General Conditions in force at all times of the portal superclouding.com, superclouding.com and subdomains.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read Privacy Policy

COMMITMENTS AND OBLIGATIONS OF THE USERS

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with superclouding.com, superclouding.com and subdomains. In this way, the user agrees to use the website, its services and content without violating current legislation, good faith and public order. The use of the website, for illegal or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited: Its reproduction, distribution or modification, in whole or in part, unless it has the authorization of its legitimate owners; Any violation of the rights of the provider or of the legitimate owners; Its use for commercial or advertising purposes.

In the use of the web, superclouding.com, superclouding.com and subdomains, the User agrees not to carry out any conduct that could damage the image, interests and rights of superclouding.com, superclouding.com and subdomains or of third parties or that could damage, disable or overload the portal (indicate domain) or that would prevent, in any way, the normal use of the web. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, superclouding.com, superclouding.com and subdomains cannot guarantee the absence of viruses or other elements that may produce alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

SECURITY MEASURES

The personal data communicated by the user to superclouding.com, superclouding.com and subdomains can be stored in automated databases or not, whose ownership corresponds exclusively to superclouding.com, superclouding.com and subdomains, assuming all the measures of Technical, organizational and security nature that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection. Communication between users and superclouding.com, superclouding.com and subdomains uses a secure channel, and the transmitted data is encrypted thanks to https protocols, therefore, we guarantee the best security conditions so that the confidentiality of the users is guaranteed .

CLAIMS

superclouding.com, superclouding.com and subdomains informs that there are complaint forms available to users and customers. The User may make claims by requesting their claim form or by sending an email to info@superclouding.com Indicating your name and surname, the service and / or product purchased and stating the reasons for your claim.

The user / buyer may notify us of the claim, either by email to: info@superclouding.com, if you wish by attaching the following claim form: The service / product: Acquired on the day: User name: User address: User signature (only if it is presented on paper): Date: Reason for the claim:

DISPUTE RESOLUTION PLATFORM

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of superclouding.com, superclouding.com and subdomains. The user agrees to respect the Intellectual and Industrial Property rights owned by superclouding.com, superclouding.com and subdomains. The user knows and accepts that the entire website, containing without exhaustive character the text, software, content (including structure, selection, arrangement and presentation of the same), podcast, photographs, audiovisual material and graphics, is protected by trademarks, rights copyright and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the web, they must notify such circumstance to superclouding.com, superclouding.com and subdomains indicating :

Personal data of the interested party who owns the rights allegedly infringed, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.
Point out the contents protected by intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

EXTERNAL LINKS

The web pages superclouding.com, superclouding.com and subdomains, could provide links to other own websites and content that are owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing said links. superclouding.com, superclouding.com and subdomains are not responsible in any case for the results that may be derived to the User by accessing said links. Likewise, the user will find within this site, pages, promotions, affiliate programs that access the users' browsing habits to establish profiles. This information is always anonymous and the user is not identified.

Information provided on these sponsored Sites or affiliate links is subject to the privacy policies used on those Sites and will not be subject to this privacy policy. Therefore, we highly recommend Users to carefully review the privacy policies of affiliate links. The User who intends to establish any technical link device from his website to the portal superclouding.com, superclouding.com and subdomains must obtain the prior written authorization of superclouding.com, superclouding.com and subdomains. The establishment of the link does not imply in no case the existence of relations between superclouding.com, superclouding.com and subdomains and the owner of the site where the link is established, nor the acceptance or approval by superclouding.com, superclouding.com and subdomains of their contents or services

COMMENTS POLICY

On our website and comments are allowed to enrich the content and make inquiries. Comments that are not related to the theme of this website, which include defamations, grievances, insults, personal attacks or lack of respect in general towards the author or towards other members will not be accepted. Comments that contain information that is obviously misleading or false will also be deleted, as well as comments that contain personal information, such as private addresses or telephones and that violate our data protection policy. Likewise, those comments created only for promotional purposes of a website, person or group and everything that may be considered spam in general will be rejected. Anonymous comments are not allowed, as well as those made by the same person with different nicknames. Comments that try to force a debate or take a position by another user will not be considered either.

EXCLUSION OF GUARANTEES AND RESPONSIBILITY

The Provider does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

The lack of availability, maintenance and effective operation of the web, or of its services and contents;
The existence of viruses, malicious or harmful programs in the contents;
The illicit, negligent, fraudulent use or contrary to this Legal Notice;
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
The provider is not liable under any circumstances for damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relations between superclouding.com, superclouding.com and subdomains with the Users of their telematic services, present on this website, are subject to Spanish legislation and jurisdiction and to the courts.

CONTACT

In case any User has any questions about these Legal Conditions or any comment about the portal superclouding.com, superclouding.com and subdomains, please go to info@superclouding.com

On behalf of the team that make up superclouding, we thank you for the time spent reading this Legal Notice

PRIVACY POLICY

Responsible - who is the data controller?

Identity: superclouding Registered office: Macarena 46 2nd right. 41003 Seville. Spain NIF: 28756868Z Telephone: 647731530 Email: info@superclouding.com Contact: Jaime Rafael Pérez Fernández Ceballos Domain name: superclouding.com 7 superclouding.com

Purposes - for what purposes do we process your data?

In compliance with the provisions of the European Regulation 2016/679 General Data Protection, we inform you that we will treat the data you provide us to:

Manage the contracting of services that you carry out through the Platform, as well as the corresponding billing and delivery.
Periodically send communications about services, events and news related to the activities developed by superclouding, by any means (telephone, postal mail or email), unless otherwise indicated or the user opposes or revokes their consent.
Send commercial and / or promotional information related to the contracted services sector and added value for end users, unless otherwise indicated or the user opposes or revokes their consent.
Complying with the legally established obligations, as well as verifying compliance with contractual obligations, included fraud prevention.
Transfer of data to organizations and authorities, as long as they are required in accordance with the legal and regulatory provisions.

Data categories - What data do we process?

Derived from the aforementioned purposes, at superclouding we manage the following categories of data:

Identification data
Electronic communications metadata
Commercial information data. In the event that the user provides data from third parties, they declare that they have their consent and undertake to pass on the information contained in this clause, exempting superclouding from any responsibility in this regard.
However, superclouding may carry out the verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

Legitimation - What is the legitimacy for the processing of your data?

The treatment of data whose purpose is to send periodic bulletins (newslettering) about services, events and news related to our professional activity is based on the consent of the interested party, expressly requested to carry out said treatments, in accordance with current regulations. In addition, the legitimacy for the processing of data related to offers or collaborations is based on the consent of the user who submits their data, which can be withdrawn at any time, although this may affect possible fluid communication and obstruction of processes. you want to do. Finally, the data may be used to comply with the legal obligations applicable to superclouding.

Data Conservation Period - How long will we keep your data?

superclouding will keep the personal data of the users only for the time necessary to carry out the purposes for which they were collected, as long as it does not revoke the consents granted. Subsequently, if necessary, it will keep the information blocked during the legally established deadlines.

Recipients To which recipients will your data be communicated?

Your data may be accessed by those providers that provide services to superclouding, such as hosting services, marketing tools and content systems or other professionals, when such communication is legally necessary, or for the execution of the contracted services.

superclouding, has signed the corresponding treatment order contracts with each of the providers that provide services to superclouding, in order to guarantee that said providers will process your data in accordance with the provisions of current legislation. They may also be transferred to the State Security Forces and Bodies in cases where there is a legal obligation. Banks and financial entities, for the collection of services. Public administrations with competence in the sectors of activity, when established by current regulations.

Information Security - What security measures do we implement to take care of your data?

To protect the different types of data reflected in this privacy policy, it will carry out the necessary technical security measures to prevent its loss, manipulation, dissemination or alteration.

Encryption of communications between the user's device and the superclouding servers
Encryption of information on superclouding's own servers
Other measures that prevent access to user data by third parties.
In those cases in which superclouding has service providers for the maintenance of the platform that are outside the European Union, these international transfers have been regularized according to the commitment of superclouding with the protection, integrity and security of the personal data of the users.

Rights - What are your rights when you provide us with your data and how can you exercise them?

You have the right to obtain confirmation on whether or not at superclouding we are treating personal data that concerns you. Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may oppose the processing of your data. superclouding will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. Likewise, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. If you want to make use of any of your rights, you can go to info@superclouding.com. Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

Modification of the privacy policy

superclouding may modify this Privacy Policy at any time, successive versions being published on the Website. In any case, superclouding will communicate with prior notice the modifications of this policy that affect users so that they can accept them.